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Employees embracing AI amid increasing workloads

Almost two-thirds said the pace of change at work has increased over the same time: Survey

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Employees embracing AI amid increasing workloads
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27 Jun 2024 7:45 AM IST

New Delhi: As workloads increased significantly in the past year, employees worldwide are embracing artificial intelligence (AI) and prioritising skills growth amid an accelerating pace of change, a new report has revealed.

While almost half (45 per cent) of surveyed workers said their workload has increased significantly in the past year, almost two-thirds (62 per cent) said the pace of change at work has increased over the same time, according to the ‘PwC 2024 Global Workforce Hopes & Fears Survey’. More than one-quarter (28 per cent) said they are very or extremely likely to switch employers in the next 12 months – a higher proportion than during the 'Great Resignation' (19 per cent) in 2022, the findings showed.

“Fewer than half (46 per cent) strongly or moderately agree that their employer provides adequate opportunities to learn new skills,” said the report.

This is particularly important for workers considering leaving as two-thirds (67 per cent) said opportunities to learn new skills are a key factor in any decision to job-switch.

More than 80 per cent of workers who use generative AI daily expect it to make their time at work more efficient in the next 12 months.

"As workers face heightened uncertainty, rising workloads and continue to face financial stress, they are prioritising skills growth and embracing new and emerging technologies such as GenAI to turbocharge their growth and accelerate their careers,” said Carol Stubbings, Global Markets and Tax and Legal Services (TLS) Leader, PwC UK.

Artificial intelligence Workload increase Skills growth PwC Global workforce Pace of change Generative AI Career acceleration 
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